Box sync troubleshooting12/27/2022 ![]() ![]() Windows does not support folder names that end with a.Windows file name restrictions also shown below: See the list of Windows file name restrictions. If Windows does not support certain characters in file names, Box marks them as problem files.Box OS-independent restrictions: Box does not support '/' and '\' anywhere in a file or folder name or whitespaces at the beginning or end of a file or folder name.Make sure that the files do not contain the following symbols: More information on symbols and error codes can be found in the chart below:Ģ. Click the error message for more details. Check the files that are reporting errors: Click on the Box icon in your toolbar, and select the Gear icon (lower right corner for Mac, top left corner for Windows). Box Drive will not sync a file / Box Drive reports errors syncing:ġ. Doing this will clear the cache, and may make files sync faster. ![]() Log out of Box Drive and restart the application. Having multiple documents open for editing can slow the performance of Box Drive, making syncs take longer.ģ. Close documents that you have open in Box or Box Drive. If your Internet service is slow for all services (not just Box), you may have another issue.Ģ. Check your Internet connection and make sure that you can access other sites like through a browser. Box Drive Taking Long Periods of Time to Sync:ġ. If you continue to experience issues after attempting these steps, please submit a help ticket or call the Help Desk at ext. If there are any ongoing technical issues that may be affecting the status of the email sync feature, they will be posted on the Pipedrive status page.If you are having issues with Box Drive, there are a number of relatively easy steps that you can take to try to remedy the problem yourself. If you are still having issues sending out emails, reach out to Pipedrive support for further information by following this link here. To see if the email threads are linked to deals, you can open up a thread and look in the top-right corner If emails are not showing up in the detail view of your deals, leads, projects or contactsĬheck to see if the email threads are linked to deals/contacts from your Pipedrive Inbox/Sent box.
0 Comments
Leave a Reply.AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |